DELIVERY TIMES

Mondial Relay: the time generally observed for an order in metropolitan France is 5 to 8 working days. Orders are not processed on weekends and public holidays. Delivery possible to a relay point in metropolitan France only.

Home Delivery Colissimo/Colis Privé: the time generally observed for an order in metropolitan France is 5 to 6 working days. Orders are not processed on weekends and public holidays.

Home delivery Colissimo/Colis Privé against signature: the time generally observed for an order in metropolitan France is 5 to 6 working days. Orders are not processed on weekends and public holidays.

Chronopost home: for express 24-hour delivery in mainland France if the order is placed before 7:45 a.m. the day before the desired delivery day. This service does not exist for Corsica.


PRICES

Mondial Relay: €5.90 (free from €49 purchase)

Colissimo/Private home sale : 6.90 euros (free from 49€ purchase)

Colissimo/Private home sale against signature : €7.90 (€1 from €49 purchase)

Chronopost home: 14 €

Delivery is free for purchases over €49 (home delivery by Colissimo or Colis Privé and by Mondial Relay).

 

WHICH COUNTRIES DO WE DELIVER TO?

You will find the list of countries where we can deliver to you below: You will find the list of countries where we can deliver to you below: South Africa, Andorra Australia, Bahamas, Bangladesh, Belgium, Brazil, Bulgaria, Cambodia, Canada, Cape Verde, Fiji, France, Greenland, Guadeloupe, Guernsey, Guyana, Isle of Man, Faroe Islands, British Virgin Islands, Ireland, Iceland, Israel, Jersey, Lebanon, Liechtenstein, Luxembourg, Madagascar, Malta, Martinique, Mayotte, Monaco, Mongolia, Montenegro, Nepal, Norway, New Zealand, Poland, Qatar, Dominican Republic, United Kingdom, Saint Martin, Saint Barthelemy, Saint Pierre and Miquelon, Seychelles, Singapore, Sri Lanka.

 

I WANT TO CANCEL MY ORDER?

Upon receipt of your order placed on www.novexpert-lab.ae, you have a legal period of 14 working days (excluding weekends and public holidays) to return to us, at your expense, the item(s) you wish to be reimbursed for. The products must be kept in their original packaging and unopened. For more information, consult our T&Cs .

 

I WANT TO MAKE A RETURN?

1) Make a return request by explaining your reason simply by contacting Gaëlle at contact@novexpert-lab.com. You will receive the return label by email, as well as a barcode allowing you to drop it off free of charge at a relay point or post office.

2) Place the product(s) in a packaging box.

3) Drop off your package at one of the relay points at the post office closest to you and present the barcode received by email.

Today, we know it

The beauty of the skin depends on the skin health.

Creating a new approach to beauty is a necessity. For more than 15 years, we have been creating unmatched cosmetics backed by evidence-based science. Novexpert is a brand of pioneering minds, researchers fascinated by science, passionate about skin and health

And here's what we do.
We explain, educate and share: how the body works, how the skin functions. We formulate, without compromise: 100% safe, 100% natural products, with highly concentrated active ingredients.

We test, study and refine to develop skincare products with clinically proven effectiveness.

We provide guidance beyond using a serum, a food supplement or a treatment by advising on nutrition, sleep, healthy lifestyle and exercise.

We create a new skincare world to take care of you and your skin.

Novexpert, Knowledge empowers
Check our products